Low Price Guarantee Policy
How does our Low Price Guarantee Work for online purchases?
At Kershaw Knives Direct we offer a low price guarantee! If you find a lower price than our net price on a new, identical product, at one of our web competitors within 10 days of making your purchase on our website, we will match that price! Simply call us at 1-866-478-8271 and we will match the price. Please remember to have proof of the low price available to fax or email when you call.
We reserve the right to reject any price match that cannot be verified by proof acceptable to us in our sole discretion.
How do we calculate our net price?
Our net price is the final price that you pay after using any coupon offers, instant savings, and mail in savings offers. For example, if we sell a product for $10, with a $2 instant savings offer and $2 mail in savings offer, our adjusted "point of sale" price is $8, but our net price is $6.
How do we handle a price match if the competitor's advertised price or coupon includes an instant savings, mail-in rebate, gift card, or free promotional product offer?
We will match the web-competitor's adjusted point of sale price, which is calculated by deducting any instant savings offers that are applied at the point of sale, such as instant rebates and coupons. We do not take the mail-in rebate, gift check, gift card, free promotional product or equivalent into account when matching prices. We do not match free products offered with a purchase.
Are there any other exclusions?
We do not match items sold on internet auction sites or at local or special events (e.g. grand openings, closeouts, clearances, liquidations, anniversary sales). Also we will not price match taxes, typographical errors or special offers from a competitor.
Will we provide a price match if the Web-Competitor does not have the item in stock or states that quantities are limited?
No. Sometimes a web-competitor will advertise a low price for a product while having only a limited supply of the item. If our competitor is out of stock, or states in their ad that quantities are limited, the product is not eligible for the Low Price Guarantee. We reserve the right to verify that our Competitor has the product in stock at the low price.
Do you include delivery charges in the price match guarantee?
Yes. When we compare our price to a web-competitor's price, the equivalent delivery charges will be included when we calculate the price of the web-competitor's product. If the Web-Competitor's delivery charges are not provided, a minimum of $9.95 will be added to the web-competitor's price. Delivery fees are subject to change without notice.
Does Kershaw Knives Direct accept coupons from competitors?
Yes. Coupons are accepted in certain situations only. Acceptance of coupons from the web-competitors is subject to the terms and conditions listed on the coupon. Kershaw Knives Direct does not accept competitor coupons for free/promotional or non-identical products.
About our Pricing:
What are my payment options?
We accept PayPal and all major credit cards, including Visa, MasterCard, Discover, and American Express. We do not accept cash or checks.
We reserve the right to modify or cancel the Low Price Guarantee at any time without prior notice. Any modification will be effective immediately upon posting of the modified Low Price Guarantee Terms and Conditions on www.kershawknivesdirect.com.