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Kershaw Knives Direct Pre-Order Policy

"Pre-Order" means that the item you are interested in purchasing is not yet available at our supplier.

You may leave your order in Pre-Order status at no cost to you to ensure your place in line when the item becomes available.


If your order has been in Pre-Order status for less than thirty (30) days when the item becomes available from our supplier, we will ship it.


If your order has been in Pre-Order status for over thirty (30) days, we will notify you by email or telephone (or both) when the item has become available giving you the option to continue with the order or to cancel. If there has been a price increase on any item at the time the item becomes available, we will adjust the price on your order to reflect the current price of that item(s). Pre-production products often change during the course of production and materials are upgraded or the cost of production increases. Placing an item on Pre-Order does not always lock in the price at the time of the sale, but 99% of the time there is no change.


If you would like this item to be placed into Pre-Order status, simply place your order as normal and we will email you the status of the item.

If you place this item on a multi-item order, we will also notify you of the Pre-Order status and give you the option to separate it from the remainder of the order or leave the order in tact and be notified upon the availability of the Pre-Order item. If you do not want to split the order, the entire order will ship once the pre-order item becomes available. Please note that splitting an order will incur an additional shipping fee.


If you would like to be notified before we charge and ship the order, regardless of the item becoming available within the thirty days, please place a note in the notes field upon checkout that you would like to be notified, otherwise the above policy will be implemented.


If you have any questions at all about how the Pre-Order system works, don't hesitate to email us . Thanks for shopping with Kershaw Knives Direct!

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201 N. Blue Heron Dr. Santa Rosa Beach, FL 32459

Kershaw Knives Direct does not have any affiliation with Kai USA, Ltd., the parent company of Kershaw, Shun and ZT knives. You may visit their official site at www.kershawknives.com .

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