Contact Us

We want you to know that we take great pride in providing our customers with excellent customer service. Should you have any questions, comments or issues, we invite you contact us.

Your feedback is important to us. If you have questions, suggestions or comments about this site, any of our products or procedures, or have not found what you are looking for, feel free to contact us. All of our Sales & Customer Support services are provided via our web site or by telephone at 1-866-478-8271 or by contacting us through our email form found below.

Support: 1-866-478-8271
Mon - Fri 9:00 a.m. - 5:00 p.m. EST

Fax: 1-866-635-2577

Email: sales@kershawknivesdirect.com

KershawKnivesDirect.com

Santa Rosa Beach, FL 32459

For Warranty Service
For warranty service, please return product via UPS or insured mail. Include your name, address, telephone number, and a short explanation of the warranty service requested to the address below. Please allow 4-6 weeks for delivery.

Kai USA ltd., Kershaw Knives
WARRANTY DEPARTMENT
18600 SW Teton Avenue
Tualatin, OR 97062
1-503-682-1966

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